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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Loaiza

February 27, 2025

5  out of  5
rating by Anthony Loaiza
"These state farm agents went above and beyond to help me out with all my needs i got a quote and because i felt like my previous insurance rate was too high and lets just say i immediately switched to state farm literally the best rates around thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Team Snead"
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Mary Szabo

February 14, 2025

5  out of  5
rating by Mary Szabo
"Matthew was very helpful and very patient answering all of my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Team Snead"
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Dave Mullen

February 1, 2025

4  out of  5
rating by Dave Mullen
"Matthew returned my call in a timely manner and cleared up any concerns that I had. The matter was resolved by the end of the call."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State FArm and our agency for your insurance needs! - Team Snead"
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Renee Maurer

January 29, 2025

5  out of  5
rating by Renee Maurer
"I had the pleasure of working with Diana Capistran, a wonderful agent in this office. She was able to offer not only the best rates for my home and car insurance, she was also very responsive to my inquiries and provided excellent customer service."
We responded:
"Thank you for allowing us the opportunity to help with the auto insurance and homeowners insurance! We like saving you money but we love offering you personal service! We appreciate you! - Team Snead"
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Candace Roberts

January 22, 2025

5  out of  5
rating by Candace Roberts
"The JD Snead team, John, specifically made my decision to transfer to State Farm easy. I appreciate the thorough details and the follow up conversation after I made my decision. It was a pleasant experience joining State Farm and I'm glad I worked with John who helped make it seamless and stress-free."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Team Snead"
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kelvin ngo

January 15, 2025

5  out of  5
rating by kelvin ngo
"I would give for him five stars. JD Snead is my best insurance agent"
We responded:
"Wow! Honored to be your insurance agent! Thank you for your business and trust! - JD @ Team Snead"
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Phyllis Keith

January 4, 2025

5  out of  5
rating by Phyllis Keith
"Ash was exceptional. She's very knowledgeable and professional. I commend her commitment to assisting her customers in securing the correct coverage at a comparable price. Her customer service skills are outstanding. I highly recommend her..."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Team Snead"
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Joe Zuendel

November 4, 2024

5  out of  5
rating by Joe Zuendel
"Ash was great to work with. She was very knowledgeable, professional , and friendly. My situation was somewhat complicated and she helped me through it. I highly recommend her and the JD Snead State Farm office."
We responded:
"You made our day! Thanks for entrusting us with your auto insurance needs! It’s great having a good neighbor like yourself as a customer! - Team Snead"
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Mariam Noujaim

October 31, 2024

5  out of  5
rating by Mariam Noujaim
"Superb customer service: Efficient, Prompt, and most of all accurate."
We responded:
"Thank you Mariam for the feedback! Your business and trust is much appreciated! - Team Snead"
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Karen Floyd

September 21, 2024

5  out of  5
rating by Karen Floyd
"Thank you Matthew for helping me so promptly with my bathroom being flooded. You offered help getting a plumber and they were here just under half hour. We had a plugged main drain but now a new main pipe my both bathroom sinks can flow freely. You really helped me . Thank you"
We responded:
"Like a Good Neighbor Matthew is there! We don’t like anyone to have to experience what you just went thru but we could not be more happier to help! - Team Snead"
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tiffany anderson

September 21, 2024

5  out of  5
rating by tiffany anderson
"Matthew was super friendly and very helpful with adding our new car to our policy and answering our questions about our new 16 year old driver we will need insurance for next month."
We responded:
"New driver! Insurance just got a lot more real. Happy we could walk you through the huge LIFE event! Your teen will do great! - Team Snead"
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Cindy Holland

September 18, 2024

1  out of  5
rating by Cindy Holland
"The worst and most blatant and disgraceful breach of honesty and ethics I have ever experienced in Personal Insurance. Before switching I was assured an At Fault Accident which I disclosed to the Quoting Agent Diana, was included in the almost too good to be true premium. 3 days later after taking my money, I was told whoopsie it went up $400-. I reiterated 3 times to this Agent, "That accident was rated in the quote right"??? Yes, I was assured. Even more diabolical is the Agency Owner JD condoning the actions of his staff!!! No Accountability, NONE! Just justification. I still don't have my money back after being told it would take 7-10 days. Cancel date was the 4th. Don't go here- no matter what!!!!! Fred Ott would be ashamed!!!"
We responded:
"We were disappointed your policy did not come back as how you quoted online. It is our goal to review online quotes for accuracy. We try to get all quotes as accurate as possible. Diana reached out to you right away with the bad news and we requested a full refund of your premium. I am sure this was frustrating but I can assure you there was nothing dishonest in the process. We both have appreciation for Fred Ott! We can agree on that! "
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Rosanne Estrella

September 5, 2024

5  out of  5
rating by Rosanne Estrella
"Thank you for your friendly reminder! I will tell Ellis Law Group, but if they do not pay it tomorrow, I will pay tomorrow. Thanks again!"
We responded:
"Always here to help! Thank you for your trust! - Team Snead"
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laurie panos

July 25, 2024

5  out of  5
rating by laurie panos
"Professional, knowledgeable, helpful….pleasure to work with.."
We responded:
"Thank you for the kind words! - Team Snead"
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Furnari Ragusa

July 1, 2024

5  out of  5
rating by Furnari Ragusa
"Ash was really great help with getting me a great policy for car insurance and she's very nice and I really appreciate her and Diana for their help getting me the greatest policy that I am able to afford and I really appreciate their customer service and their compassion with their customers. I am grateful to be a customer here with State Farm."
We responded:
"We could not be happier to be of help! Thank you for your business and trust!"
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Cathy K

June 25, 2024

5  out of  5
rating by Cathy K
"Matthew Klinsmann was great! I called late in the day with a rather urgent request and he immediately handled my problem. I’m very impressed with my new State Farm office!"
We responded:
"Cathy! Glad to hear Matthew made you feel welcomed and took care of your needs! Thank you for choosing our office for your insurance needs! -Team Snead"
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Dan Whetstone

April 25, 2024

5  out of  5
rating by Dan Whetstone
"Matthew was very helpful in getting the meeting I requested set up. Thanks MattHew!"
We responded:
"We look forward to meeting with you! Happy to hear Matthew was easy to work with! - Team Snead"
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larry adair

April 17, 2024

5  out of  5
rating by larry adair
"Hannah was very helpful this morning and cleared up several questions I had. Of course I recommend State Farm as I have been with them since the very early 1960's and my father before me!!"
We responded:
"We are proud to be able to serve you and your family for generations. Thank you for your trust and relationship over the years! - Team Snead"
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Eleanor Marie

April 4, 2024

5  out of  5
rating by Eleanor Marie
"Hannah was so helpful and very understanding, I really appreciate her knowledge and helpfulness."
We responded:
"So happy to hear that we were able to help. Our goal is to connect one on one with you and acknowledge your unique situation in life. Thanks you for allowing us to connect!"
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Brandon Prince

February 6, 2024

5  out of  5
rating by Brandon Prince
"Hannah is a delightful and knowledgeable sales agent. This office has treated me well. Hannah took the time to address all of my concerns and never once rushed through the process. She finally found the right solution and I am satisfied with this agency. You really can't go wrong here!"
We responded:
"We are so happy that we were able to provide a solution to your needs. We value your business and trust! Hannah and the whole team thank you! -Team Snead"
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Lawrence Jones

November 14, 2023

5  out of  5
rating by Lawrence Jones
"Needed new quote on vehicle insurance. very quick, reasonable and professional. Pleasure talking with James B."
We responded:
"We are so happy to be helping with your auto insurance! We look forward to serving you! - Team Snead"
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Maureen Glynn

October 16, 2023

5  out of  5
rating by Maureen Glynn
"Had to deal with Ash at the Cameron Park office over some errors made by State Farm when we made policy changes. Her customer service skills are excellent."
We responded:
"So happy that we were able to get things corrected. Thanks for allowing us the opportunity to help!"
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Timothy Russell

October 10, 2023

5  out of  5
rating by Timothy Russell
"My experience at this office has been great. James B. was so helpful in helping me select the proper insurance I needed. I can't say enough about this place. Everyone is very friendly and professional. Highly recommended."
We responded:
"Thanks for the kind words Tim! Providing the protection you need with care is our mission. Having it recognized makes our day."
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Michelle Hayworth

May 10, 2023

5  out of  5
rating by Michelle Hayworth
"I have been a client with State Farm for over 3 years now and have always received excellent service from all the staff in the Cameron Park location . My car was totaled from an accident and I received a check in less then 2 weeks , this location has a very friendly and helpful staff with a fast response time !"
We responded:
"Everyone here at Team Snead is grateful to have you as a customer! Happy to hear that we came thru on our promise to provide protection on your auto insurance. Stay safe and thank you again for your business and trust!"
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kathleen McPherson

March 3, 2023

5  out of  5
rating by kathleen McPherson
"The January storm brought down trees that ripped up my water main and crushed my barn. James Bowman, at State Farm in Cameron Park was expedient in helping get my claim started. While my damage was not near what many folks experienced, my State Farm folks were caring, quick to give me answers, and helpful. Hats off to James Bowman and Roderick Burns"
We responded:
"So happy we were there to help when you were in need. That’s what being a good neighbor is all about! - Team Snead"