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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Floyd

Karen Floyd

September 21, 2024

5  out of  5
rating by Karen Floyd
"Thank you Matthew for helping me so promptly with my bathroom being flooded. You offered help getting a plumber and they were here just under half hour. We had a plugged main drain but now a new main pipe my both bathroom sinks can flow freely. You really helped me . Thank you"
We responded:
"Like a Good Neighbor Matthew is there! We don’t like anyone to have to experience what you just went thru but we could not be more happier to help! - Team Snead"
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tiffany anderson

September 21, 2024

5  out of  5
rating by tiffany anderson
"Matthew was super friendly and very helpful with adding our new car to our policy and answering our questions about our new 16 year old driver we will need insurance for next month."
We responded:
"New driver! Insurance just got a lot more real. Happy we could walk you through the huge LIFE event! Your teen will do great! - Team Snead"
Profile photo of Cindy Holland

Cindy Holland

September 18, 2024

1  out of  5
rating by Cindy Holland
"The worst and most blatant and disgraceful breach of honesty and ethics I have ever experienced in Personal Insurance. Before switching I was assured an At Fault Accident which I disclosed to the Quoting Agent Diana, was included in the almost too good to be true premium. 3 days later after taking my money, I was told whoopsie it went up $400-. I reiterated 3 times to this Agent, "That accident was rated in the quote right"??? Yes, I was assured. Even more diabolical is the Agency Owner JD condoning the actions of his staff!!! No Accountability, NONE! Just justification. I still don't have my money back after being told it would take 7-10 days. Cancel date was the 4th. Don't go here- no matter what!!!!! Fred Ott would be ashamed!!!"
We responded:
"We were disappointed your policy did not come back as how you quoted online. It is our goal to review online quotes for accuracy. We try to get all quotes as accurate as possible. Diana reached out to you right away with the bad news and we requested a full refund of your premium. I am sure this was frustrating but I can assure you there was nothing dishonest in the process. We both have appreciation for Fred Ott! We can agree on that! "
Profile photo of Rosanne Estrella

Rosanne Estrella

September 5, 2024

5  out of  5
rating by Rosanne Estrella
"Thank you for your friendly reminder! I will tell Ellis Law Group, but if they do not pay it tomorrow, I will pay tomorrow. Thanks again!"
We responded:
"Always here to help! Thank you for your trust! - Team Snead"
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laurie panos

July 25, 2024

5  out of  5
rating by laurie panos
"Professional, knowledgeable, helpful….pleasure to work with.."
We responded:
"Thank you for the kind words! - Team Snead"
Profile photo of Furnari Ragusa (Bake)

Furnari Ragusa (Bake)

July 1, 2024

5  out of  5
rating by Furnari Ragusa (Bake)
"Ash was really great help with getting me a great policy for car insurance and she's very nice and I really appreciate her and Diana for their help getting me the greatest policy that I am able to afford and I really appreciate their customer service and their compassion with their customers. I am grateful to be a customer here with State Farm."
We responded:
"We could not be happier to be of help! Thank you for your business and trust!"
Profile photo of Cathy K

Cathy K

June 25, 2024

5  out of  5
rating by Cathy K
"Matthew Klinsmann was great! I called late in the day with a rather urgent request and he immediately handled my problem. I’m very impressed with my new State Farm office!"
We responded:
"Cathy! Glad to hear Matthew made you feel welcomed and took care of your needs! Thank you for choosing our office for your insurance needs! -Team Snead"
Profile photo of Dan Whetstone

Dan Whetstone

April 25, 2024

5  out of  5
rating by Dan Whetstone
"Matthew was very helpful in getting the meeting I requested set up. Thanks MattHew!"
We responded:
"We look forward to meeting with you! Happy to hear Matthew was easy to work with! - Team Snead"
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larry adair

April 17, 2024

5  out of  5
rating by larry adair
"Hannah was very helpful this morning and cleared up several questions I had. Of course I recommend State Farm as I have been with them since the very early 1960's and my father before me!!"
We responded:
"We are proud to be able to serve you and your family for generations. Thank you for your trust and relationship over the years! - Team Snead"
Profile photo of Eleanor Marie

Eleanor Marie

April 4, 2024

5  out of  5
rating by Eleanor Marie
"Hannah was so helpful and very understanding, I really appreciate her knowledge and helpfulness."
We responded:
"So happy to hear that we were able to help. Our goal is to connect one on one with you and acknowledge your unique situation in life. Thanks you for allowing us to connect!"
Profile photo of Brandon Prince

Brandon Prince

February 6, 2024

5  out of  5
rating by Brandon Prince
"Hannah is a delightful and knowledgeable sales agent. This office has treated me well. Hannah took the time to address all of my concerns and never once rushed through the process. She finally found the right solution and I am satisfied with this agency. You really can't go wrong here!"
We responded:
"We are so happy that we were able to provide a solution to your needs. We value your business and trust! Hannah and the whole team thank you! -Team Snead"
Profile photo of Lawrence Jones

Lawrence Jones

November 14, 2023

5  out of  5
rating by Lawrence Jones
"Needed new quote on vehicle insurance. very quick, reasonable and professional. Pleasure talking with James B."
We responded:
"We are so happy to be helping with your auto insurance! We look forward to serving you! - Team Snead"
Profile photo of Maureen Glynn

Maureen Glynn

October 16, 2023

5  out of  5
rating by Maureen Glynn
"Had to deal with Ash at the Cameron Park office over some errors made by State Farm when we made policy changes. Her customer service skills are excellent."
We responded:
"So happy that we were able to get things corrected. Thanks for allowing us the opportunity to help!"
Profile photo of Timothy Russell

Timothy Russell

October 10, 2023

5  out of  5
rating by Timothy Russell
"My experience at this office has been great. James B. was so helpful in helping me select the proper insurance I needed. I can't say enough about this place. Everyone is very friendly and professional. Highly recommended."
We responded:
"Thanks for the kind words Tim! Providing the protection you need with care is our mission. Having it recognized makes our day."
Profile photo of Michelle Hayworth

Michelle Hayworth

May 10, 2023

5  out of  5
rating by Michelle Hayworth
"I have been a client with State Farm for over 3 years now and have always received excellent service from all the staff in the Cameron Park location . My car was totaled from an accident and I received a check in less then 2 weeks , this location has a very friendly and helpful staff with a fast response time !"
We responded:
"Everyone here at Team Snead is grateful to have you as a customer! Happy to hear that we came thru on our promise to provide protection on your auto insurance. Stay safe and thank you again for your business and trust!"
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kathleen McPherson

March 3, 2023

5  out of  5
rating by kathleen McPherson
"The January storm brought down trees that ripped up my water main and crushed my barn. James Bowman, at State Farm in Cameron Park was expedient in helping get my claim started. While my damage was not near what many folks experienced, my State Farm folks were caring, quick to give me answers, and helpful. Hats off to James Bowman and Roderick Burns"
We responded:
"So happy we were there to help when you were in need. That’s what being a good neighbor is all about! - Team Snead"
Profile photo of Sue Miller

Sue Miller

February 6, 2023

5  out of  5
rating by Sue Miller
"Excellent customer service! Hannah was extremely helpful in answering all my question and discussing all my options. Thank you so much!"
We responded:
"Thank you for trusting us for your insurance needs! Hannah puts the “CARE” is Customer Service!"
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Cole Risley

January 26, 2023

5  out of  5
rating by Cole Risley
"Been a Customer with him for almost 3 years. Great Service, Amazing assistance, knowledgeable staff. Jennifer, JD, Hannah, and James are all amazing. I highly recommend going to get a policy with them! Their team is great! Always a pleasure to talk with as well!"
We responded:
"Cole, we could not be happier to have you as a client! Thank you for the kind words about the team. "
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Alex Cornelison

November 22, 2022

5  out of  5
rating by Alex Cornelison
"Great experience, great deals! Can’t beat that."
We responded:
"So happy to hear that we were able to exceed your expectations! - Team Snead"
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A C

September 30, 2022

5  out of  5
rating by A C
"Quick response and always there to help. Agents are very friendly and give many very good suggestions."
We responded:
"So happy that we can be here for you! Thank for your trust in State Farm and our Agency!"
Profile photo of Isabel Mckenzie

Isabel Mckenzie

April 22, 2022

5  out of  5
rating by Isabel Mckenzie
"Absolutely amazing service!!!!! It was my first time setting up car insurance, I chose Statefarm because i’ve always had a good feeling about the company. James helped me through the whole process of setting everything up, he answered all of my questions diligently, payed good attention to what I wanted, had a solution to every problem, and especially made the process super quick and easy!! If you’re looking for someone to set you up with good insurance, definitely choose James."
We responded:
"Wow! What a nice review! We could not be more pleased that you chose us for you auto insurance. We are all smiling over at the office because you described James to the tee! We are here if you need anything - Team Snead"
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K Murphy

February 7, 2022

5  out of  5
rating by K Murphy
"Great office staff, and great customer service!! Jennifer C.was wonderful. She went above and beyond to make sure my claim was handled expeditiously and without any stress. Kudos!!!"
We responded:
"Thank you for your kind words. We are so pleased that we were able to help! - Team Snead"
Profile photo of John & Virginia Rudzinskas

John & Virginia Rudzinskas

September 24, 2021

5  out of  5
rating by John & Virginia Rudzinskas
"My husband and I have been with State Farm for over 30 years and JD Snead is the best agent we've ever had. Someone backed into my husband's car and the claim was handled quickly, professionally, and to our complete satisfaction. If you're looking for insurance, I would highly recommend JD Snead."
We responded:
"So blessed to have such loyal life long customers! Thank for your support and allowing us to serve you! - JD & Team Snead"
Profile photo of Ken Pimlott

Ken Pimlott

August 10, 2021

5  out of  5
rating by Ken Pimlott
"JD Snead and his team always go the extra mile to assist clients. Jennifer Chastain assisted us with bundling our home and auto policy and achieving significant savings. She most recently helped our close friend keep her homeowner's policy when she moved and was being cancelled due to high fire risk. Rather than just say no, she took the time to look into the issue and provide assistance to a 40 year State Farm customer. Five stars all the way."
We responded:
"Your praise is much appreciated! Thank your for the opportunity to serve. - Team Snead"
Profile photo of nicole lewin

nicole lewin

July 23, 2021

5  out of  5
rating by nicole lewin
"Not only were we shocked by the ability to cover our home but we were blown away by the auto policy as well. James walked me through every step with honesty and a true sense of caring for our situation and coverage. I have and will continue to recommend his services!!!"
We responded:
"Thank you. Your trust and business is appreciated! #teamsnead"