State Farm® Insurance Agent JD Snead
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Joe Zuendel
November 4, 2024
"Ash was great to work with. She was very knowledgeable, professional , and friendly. My situation was somewhat complicated and she helped me through it. I highly recommend her and the JD Snead State Farm office."
"You made our day! Thanks for entrusting us with your auto insurance needs! It’s great having a good neighbor like yourself as a customer! - Team Snead"
Mariam Noujaim
October 31, 2024
"Superb customer service: Efficient, Prompt, and most of all accurate."
"Thank you Mariam for the feedback! Your business and trust is much appreciated! - Team Snead"
Karen Floyd
September 21, 2024
"Thank you Matthew for helping me so promptly with my bathroom being flooded. You offered help getting a plumber and they were here just under half hour. We had a plugged main drain but now a new main pipe my both bathroom sinks can flow freely. You really helped me . Thank you"
"Like a Good Neighbor Matthew is there! We don’t like anyone to have to experience what you just went thru but we could not be more happier to help! - Team Snead"
tiffany anderson
September 21, 2024
"Matthew was super friendly and very helpful with adding our new car to our policy and answering our questions about our new 16 year old driver we will need insurance for next month."
"New driver! Insurance just got a lot more real. Happy we could walk you through the huge LIFE event! Your teen will do great! - Team Snead"
Cindy Holland
September 18, 2024
"The worst and most blatant and disgraceful breach of honesty and ethics I have ever experienced in Personal Insurance. Before switching I was assured an At Fault Accident which I disclosed to the Quoting Agent Diana, was included in the almost too good to be true premium. 3 days later after taking my money, I was told whoopsie it went up $400-. I reiterated 3 times to this Agent, "That accident was rated in the quote right"??? Yes, I was assured. Even more diabolical is the Agency Owner JD condoning the actions of his staff!!! No Accountability, NONE! Just justification. I still don't have my money back after being told it would take 7-10 days. Cancel date was the 4th. Don't go here- no matter what!!!!! Fred Ott would be ashamed!!!"
"We were disappointed your policy did not come back as how you quoted online. It is our goal to review online quotes for accuracy. We try to get all quotes as accurate as possible. Diana reached out to you right away with the bad news and we requested a full refund of your premium. I am sure this was frustrating but I can assure you there was nothing dishonest in the process. We both have appreciation for Fred Ott! We can agree on that! "
Rosanne Estrella
September 5, 2024
"Thank you for your friendly reminder! I will tell Ellis Law Group, but if they do not pay it tomorrow, I will pay tomorrow. Thanks again!"
"Always here to help! Thank you for your trust! - Team Snead"
laurie panos
July 25, 2024
"Professional, knowledgeable, helpful….pleasure to work with.."
"Thank you for the kind words! - Team Snead"
Furnari Ragusa (Bake)
July 1, 2024
"Ash was really great help with getting me a great policy for car insurance and she's very nice and I really appreciate her and Diana for their help getting me the greatest policy that I am able to afford and I really appreciate their customer service and their compassion with their customers. I am grateful to be a customer here with State Farm."
"We could not be happier to be of help! Thank you for your business and trust!"
Cathy K
June 25, 2024
"Matthew Klinsmann was great! I called late in the day with a rather urgent request and he immediately handled my problem. I’m very impressed with my new State Farm office!"
"Cathy! Glad to hear Matthew made you feel welcomed and took care of your needs! Thank you for choosing our office for your insurance needs! -Team Snead"
Dan Whetstone
April 25, 2024
"Matthew was very helpful in getting the meeting I requested set up. Thanks MattHew!"
"We look forward to meeting with you! Happy to hear Matthew was easy to work with! - Team Snead"
larry adair
April 17, 2024
"Hannah was very helpful this morning and cleared up several questions I had. Of course I recommend State Farm as I have been with them since the very early 1960's and my father before me!!"
"We are proud to be able to serve you and your family for generations. Thank you for your trust and relationship over the years! - Team Snead"
Eleanor Marie
April 4, 2024
"Hannah was so helpful and very understanding, I really appreciate her knowledge and helpfulness."
"So happy to hear that we were able to help. Our goal is to connect one on one with you and acknowledge your unique situation in life. Thanks you for allowing us to connect!"
Brandon Prince
February 6, 2024
"Hannah is a delightful and knowledgeable sales agent. This office has treated me well. Hannah took the time to address all of my concerns and never once rushed through the process. She finally found the right solution and I am satisfied with this agency. You really can't go wrong here!"
"We are so happy that we were able to provide a solution to your needs. We value your business and trust! Hannah and the whole team thank you! -Team Snead"
Lawrence Jones
November 14, 2023
"Needed new quote on vehicle insurance. very quick, reasonable and professional. Pleasure talking with James B."
"We are so happy to be helping with your auto insurance! We look forward to serving you! - Team Snead"
Maureen Glynn
October 16, 2023
"Had to deal with Ash at the Cameron Park office over some errors made by State Farm when we made policy changes. Her customer service skills are excellent."
"So happy that we were able to get things corrected. Thanks for allowing us the opportunity to help!"
Timothy Russell
October 10, 2023
"My experience at this office has been great. James B. was so helpful in helping me select the proper insurance I needed. I can't say enough about this place. Everyone is very friendly and professional. Highly recommended."
"Thanks for the kind words Tim! Providing the protection you need with care is our mission. Having it recognized makes our day."
Michelle Hayworth
May 10, 2023
"I have been a client with State Farm for over 3 years now and have always received excellent service from all the staff in the Cameron Park location . My car was totaled from an accident and I received a check in less then 2 weeks , this location has a very friendly and helpful staff with a fast response time !"
"Everyone here at Team Snead is grateful to have you as a customer! Happy to hear that we came thru on our promise to provide protection on your auto insurance. Stay safe and thank you again for your business and trust!"
kathleen McPherson
March 3, 2023
"The January storm brought down trees that ripped up my water main and crushed my barn. James Bowman, at State Farm in Cameron Park was expedient in helping get my claim started. While my damage was not near what many folks experienced, my State Farm folks were caring, quick to give me answers, and helpful. Hats off to James Bowman and Roderick Burns"
"So happy we were there to help when you were in need. That’s what being a good neighbor is all about! - Team Snead"
Sue Miller
February 6, 2023
"Excellent customer service! Hannah was extremely helpful in answering all my question and discussing all my options. Thank you so much!"
"Thank you for trusting us for your insurance needs! Hannah puts the “CARE” is Customer Service!"
Cole Risley
January 26, 2023
"Been a Customer with him for almost 3 years. Great Service, Amazing assistance, knowledgeable staff. Jennifer, JD, Hannah, and James are all amazing. I highly recommend going to get a policy with them! Their team is great! Always a pleasure to talk with as well!"
"Cole, we could not be happier to have you as a client! Thank you for the kind words about the team. "
Alex Cornelison
November 22, 2022
"Great experience, great deals! Can’t beat that."
"So happy to hear that we were able to exceed your expectations! - Team Snead"
A C
September 30, 2022
"Quick response and always there to help. Agents are very friendly and give many very good suggestions."
"So happy that we can be here for you! Thank for your trust in State Farm and our Agency!"
Isabel Mckenzie
April 22, 2022
"Absolutely amazing service!!!!! It was my first time setting up car insurance, I chose Statefarm because i’ve always had a good feeling about the company. James helped me through the whole process of setting everything up, he answered all of my questions diligently, payed good attention to what I wanted, had a solution to every problem, and especially made the process super quick and easy!! If you’re looking for someone to set you up with good insurance, definitely choose James."
"Wow! What a nice review! We could not be more pleased that you chose us for you auto insurance. We are all smiling over at the office because you described James to the tee! We are here if you need anything - Team Snead"
K Murphy
February 7, 2022
"Great office staff, and great customer service!! Jennifer C.was wonderful. She went above and beyond to make sure my claim was handled expeditiously and without any stress. Kudos!!!"
"Thank you for your kind words. We are so pleased that we were able to help! - Team Snead"
John & Virginia Rudzinskas
September 24, 2021
"My husband and I have been with State Farm for over 30 years and JD Snead is the best agent we've ever had. Someone backed into my husband's car and the claim was handled quickly, professionally, and to our complete satisfaction. If you're looking for insurance, I would highly recommend JD Snead."
"So blessed to have such loyal life long customers! Thank for your support and allowing us to serve you! - JD & Team Snead"